Welcome to the Term 4 2010 edition of the Chatterbox. This edition will include:

• August shop special
• The Term 4 class schedule is now up on the web
• Reminder about class bookings

Shop Special:
The Wilton Ultimate 3 in 1 Caddy
Normally $39.95 on Special for $29.95
until current stock is sold

Students PLEASE make sure that you bring everything listed on your requirements list for classes and workshops. If it is on the list, it is there for a reason. We do not carry extra supplies at the shop, so if something on the list is overlooked, it can mean that a student will not be able to finish the class project. In such instances, no make up classes will be available. I cannot stress enough how important this is - I do not want anyone to be disappointed in not finishing their project because things were not brought to class. If you do not understand something, please ask. The ladies in the shop are there to help you understand what is on the list so please let them help you.

A reminder about our booking procedure for classes and workshops: You can book a class or workshop in person in the shop, over the phone or over the internet. Bookings will not be confirmed until a 50% deposit is paid. Bookings that are made on the internet will be responded to with a reply about whether or not a vacancy is available. Once you receive a response, the booking will be held for 24 hours during which time a deposit must be paid. The same will happen with over the phone bookings; bookings that are not confirmed over the phone with a credit card will only be held for 24 hours. Once the booking is confirmed, the requirements list of what needs to be brought to class will be given. EVERY CLASS OR WORKSHOP HAS A REQUIREMENTS LIST. If for some reason you do not receive one, make sure you follow up so that you have the necessary supplies to complete the class. Even all inclusive classes will require that you bring a kit of tools with you that will be specified in the requirements list.

If a student withdraws or transfers within 14 days from the commencement of a class, a 20% surcharge will apply. The surcharge will be 20% of the total class fee. If, however, the position can be filled before the commencement of the class, a full refund of fees paid will be available. No refunds or transfers will be given after a class or workshop has commenced.

A reminder about parking for night classes: The front grate is typically pulled at about 5.30 pm weekdays, so students will need to enter from the rear of the building, up the back stairs and into the classrooms and shop. On nights when the arcade is closed early, the back door will be locked so that no one can enter the arcade. If a student anticipates arriving after 6.45 pm, please ring the shop prior so you are not unexpectedly locked out. The shop closes at 6.45 pm SHARP.

There have been a few questions about changes to the gel paste colours. The manufacturers of the gel paste colours are located overseas and they do alter the formulas from time to time. The gel colours are designed to colour buttercream and RTR and when the formulas are adjusted, the colours will still work fine in those two mediums. For any other uses of the gel paste, there is no guarantee that these adjustments will not affect how the colour responds in what you are using it for. Again, we can only guarantee their consistent performance in buttercream and RTR.

Don't forget our bake only service for those times you are too busy to bake those cakes for class or special occasions. If you live far from the shop and want to visit once to collect supplies, order a bake only cake that you can collect at the same time. Take it home, and all you will have left to do is decorate it! A great service to take advantage of when your plate of life gets too full.

With Christmas fast approaching, a quick reminder about gift vouchers that are available at the shop. Vouchers can be any amount and can be used in the shop or for classes. We all have those cake decorating items that we would love to have and requesting a gift voucher from Greensborough Cake Decorating Centre would be an easy way to attend classes that you were interested in or to finally get that cutter you have been looking at whenever you come to the shop.

August 16 will mark the 6th Anniversary of my having the shop and I just wanted to extend my heart felt thank you to all of you that make the shop such a wonderful place to be! To all of my staff, students and customers alike, THANK YOU for making these last six years an absolute pleasure! I cannot wait to see what the future holds!

We look forward to seeing you in the shop soon.

Congratulations to all of the staff of Greensborough Cake Decorating Centre for their stunning achievement in meeting our sales goal for the 2009/2010 financial year. In recognition of their achievement, the staff were surprised with a Hummer limousine ride to and from the city as well as a Yarra River dinner cruise. I have the privilege of working with a fantastic team of ladies and I could not be more proud of each of them. My sincerest congratulations to Zilis and the Team!